These Website Terms and Terms and conditions govern your use of our website, zatraining.co.uk, (the “Website”) and your relationship with zatraining LTD (“we”, “us” or “ZA Training LTD”). Please read these terms carefully as they affect your rights and liabilities under the law.
If you do not agree to these Terms of Use, please do not sign up. On your consultation, you will be told that our terms and conditions are available on the website and it is your duty to ensure you read these. We accept no liability if a consumer fails to read the Terms of Use.
Introduction
These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and ZA Training LTD, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by ZA Training LTD and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to ZA Training LTD and accessing the Website in connection with the provision of such services.
You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.
Intellectual property and acceptable use
- All Content included on the Website, unless uploaded by Users, is the property of ZA Training LTD, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission
- You may, for your own personal, non-commercial use only, do the following:
- retrieve, display and view the Content on a computer screen
- print one copy of the Content
- You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of ZA Training
Medical
- We are not medical practitioners or registered dieticians. We strongly recommend that prior to commencing any diet or exercise regime that you consult a medical practitioner and/or registered dietitian first.
- We have no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise or diet on a medical condition.
- You acknowledge that when participating in any exercise program that there is the possibility of physical injury. However we will do our best to ensure the programme removes as much risk as possible
Prohibited use
- You may not use the Website for any of the following purposes:
- in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website;
- in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
- making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.
Signing up
- You must ensure that the details provided by you upon sign up or at any time are correct and complete.
- You must inform us immediately of any changes to the information that you provide when signing up by updating your personal details to ensure we can communicate with you effectively.
- We may cancel your subscription with immediate effect for any reasonable purposes or if you breach these terms and conditions.
- A strict 30-Day cancellation policy is in place for anyone who wishes to cancel monthly payments. There are no exceptions to this rule. If a client wishes to cancel after their initial 12 weeks, we must be notified 30 days in advance
- With respect to the above, a notice period will be triggered when the clients next payment is due. Meaning, irrespective of when the notice is given, one final payment in full will be taken. This is because we pre-emptively pay for hosting fees and app softwares to keep the client's coaching subscription up to date. So once a notice period is given, one full payment will be taken. Thereafter, no more payments will be taken.
- We ask clients to give themselves a bare minimum coaching period of 3-4 months. If a client can not commit to this, this programme isnt for you as realistically, this does not give any coach enough time bring about any real change.
Payments
- A client's first payment will be issued with an invoice in order for us to capture bank details. Thereafter, payment will be taken automatically. This is similar to a standing order, and NOT a direct debit.
- All payments will be followed by a receipt. Invoices are not mandatory. It is the client's duty to ensure funds are in the account
- If a client fails to make payment, this will be constituted as a breach and action may be taken. We fullfill our duties and we kindly ask you to do the same
Cancellation policy
- Within the first 7 days of signing up you have full freedom to cancel and claim back a full refund.
- Outwith 7 days, there are no exceptions and if you wish to cancel a refund will not be available as we plan out everything in advance and incur charges.
- Our charges include website costs, hosting charges for each client, time spent by the trainer and the team mapping out the first 12 weeks and administration charges.
- A strict 30-Day cancellation policy is in place for anyone who wishes to cancel monthly payments. There are no exceptions to this rule. If a client wishes to cancel after their initial 12 weeks, we must be notified 30 days in advance. Thereafter, if a client wishes to cancel for any reason, a 30-day notice period is required.
- Irrespective of when the client hands in their notice, one final payment in full will still be taken with reasons for this given below
- We incur costs by having to pay hosting fees, website maintenance, app access and pay team members by the hour. All of this is to ensure a client has a smooth experience. Therefore once a notice period is given, it means that their next payment will be their final payment. After 30 days the client will lose all access.
No warranties
- This website and the information contained in it is provided for information purposes only. We make no representations or warranties in relation to this website or the information and materials provided on this website.
- Without prejudice to the generality of any other clause contained in this disclaimer, We make no warranties or representations that the information on this website:
- a) is complete, true, accurate or non-misleading; and
b) is right for You
Refund Policy
- ZA Training LTD does not offer any refunds beyond the first 7 days as this is a custom made product where we incur various charges within the programme, and pay our hard-working team
- There are no exceptions to the above and as stated earlier, it is the responsibility of the client to ensure they read through the terms and conditions.
- If a client can show proof that the coach, and or wider company, have not provided enough support and have not provided a high stadard of coaching, they can complete a claim form to ask for a refund
- For any programmes we run throughout the year, including any Ramadan-based ones, once you have access to everything and after 24 hours opon signing up, no refunds will be issued at any point.
- Refunds are not issued if a client does not achieve results. Every client will achieve success to some degree. Results and quality of results are dependent on client adherence, communication, willingness, consistency and factors outwith their control such as gender, age, and genetics.
Client Responses & Communication
- If a client fails to reach out to us on WhatsApp, Email or any Social Media platform, we strictly do not take any responsibility for lack of progress or performance
- Z.A Training will use WhatsApp as the main form of communication for coaching purposes. However, and with no exceptions, we will only use email to contact a customer if a customer has failed to contact us, communicate or if we have not heard from a customer in a long time.
- Email is tracked and traced whereas third-party apps like WhatsApp are prone to outages and missed messages
- Upon sending out a final email, we will pause a client's account and a client can resume when they reach out. We will not cancel or unreasonably take away a client's access if they have not reached out in a while.
Links to other websites
- This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of ZA Training LTD or that of our affiliates.
- We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
- The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Privacy Policy and Cookie Policy
- Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated in our website
Availability of the Website and disclaimers
- Any online facilities, tools, services or information that ZA Training LTD makes available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. ZA Training LTD is under no obligation to update information on the Website.
- Whilst ZA Training uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
- ZA Training accepts no liability for any disruption or non-availability of the Website.
- ZA Training reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
Limitation of liability
- Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
- We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
- To the maximum extent permitted by law, ZA Training LTD accepts no liability for any of the following:
- any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
- loss or corruption of any data, database or software;
- any special, indirect or consequential loss or damage.
- ZA Training LTD, nor any of its employees, agents or representatives, are engaged in rendering medical advice, nor does it (or any of its employees, agents or representatives) hold itself out as qualified to do so.
- We strongly recommend that you seek professional medical advice before embarking on any diet or exercise program.
- Any exercise program, even in healthy individuals, carries risk. You have a responsibility to exercise you own personal judgment, as well as any other considerations, before acting on any of the content provided by us.
- Where we provide you with a Personal Plan, the information contained therein should not be regarded as or relied upon as being a comprehensive health or exercise programme. Accordingly any actions that you take in relation to a personal plan should not be pursued regardless or to the exclusion of other information, opinions or judgments that are available to you.
- Any Personal Plan will have been prepared on the basis of information provided by you. You are responsible for the accuracy of any information that you provide to us. You are responsible for informing us of any health issues or medical conditions when asking us to prepare a Personal Plan.
- Before taking any action in relation to a Personal Plan, you must take into account any other factors apart from the Personal Plan of which you are or ought to be aware.
- The information set out in any Personal Plan may relate to certain contexts and may not be suitable in other contexts. It is your responsibility to ensure that you do not use the information we provide in the wrong context.
- You are responsible for informing us of any health issues and pre-existing medical conditions when you ask us to prepare a Personal Plan.
- Any information that we provide that does not form part of a Personal Plan, whether obtained through our website, e-book, video course, social media (such as Facebook or Instagram)or otherwise, is provided for the purposes of general information only.
Expected Results
- While we believe that for most people, following our programmes and methods will lead to their expected results, all exercise programmes depend on the individual. Result will be affected by the effort and commitment of the individual, however in some circumstances even where an individual follows our programme, they may not achieve the desired results in the timeframe expected. Age, health, amount of weight to lose and circumstances can all play a contributing factor. We therefore provide no warranties of any kind, express or implied, as to:
the effectiveness any techniques, diets or programmes that we deliver; or
- the results that you may achieve as a result of following our programs.
- All testimonials contain shown on our website or in our content are real people who have followed the plans provided by us. For the avoidance of any doubt, however, they are not indicative of the results that you are likely to achieve, rather they are included as examples of the results that particular individuals have achieved.
General
- Refunds are not available if a client decides to cancel after 3 days. There are no exceptions.
- Beyond the 90 days, we will charge a customer a fixed rate per month which will remain the same for the duration of their coaching
- You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
- These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.
- These terms and conditions together with the Privacy Policy and Cookies Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.
- The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
- If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
- Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
- This Agreement shall be governed by and interpreted according to the law of Scotland and England and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the Scotland and English courts.
ZA Training LTD details
- ZA Training LTD is a company incorporated in Scotland with registered number SC728922 whose registered address is 5 Staffin Way, Glasgow, United Kingdom, G77 5GY and it operates the Website zatraining.co.uk
You can contact ZA Training by email on info@zatraining.co.uk
